Vision Statement

Working with the Progressive Action Council (PAC) and community partners, CMHA is a leading housing provider dedicated to increasing the supply of quality affordable housing in Cuyahoga County. Our goal is to create strong communities that residents are proud to call home, communities that are not isolated from surrounding neighborhoods but are linked to the social, educational, economic and religious institutions of the community-at-large. Our purpose is also to support individuals and families (residents and employees) to be strong contributing members to our community. Core Values set of basic core beliefs guides our organization and operations.

• Work Ethic: We believe in a strong work ethic whereby every task is undertaken with an attitude of 100% commitment to achieve excellent results;

• Integrity: We believe integrity, both personal and corporate, is fundamental to building strong relationships;

• Teamwork: We believe in teamwork and acknowledge that by working together-staff, residents and community partners-CMHA’s mission, vision and goals are achievable, and more importantly, sustainable;

• Respect: We believe respect (and most especially mutual respect) must be afforded to all persons and rooted in all interaction amongst staff, and between employees and residents;

• Customer Service: We believe in providing excellent customer service to residents, Housing Choice Voucher Program participants and landlords, and staff;

• Community: We believe CMHA is a vital member of the community and must participate (as well as include community stakeholders) in significant planning initiatives.