Resident Services

Carl B. Stokes Social Services Mall

6001 Woodland Avenue

Cleveland, Ohio 44104

Tel (216) 361-2367

Fax (216) 361-2370

Before many families and younger individuals can achieve economic self-sufficiency, they may need access to supportive services to develop certain life skills and the essential tools for success. Others, including seniors, want an enriched life. Led by the Resident Services Department, CMHA has forged partnerships with community agencies and non-profit organizations equipped to meet the full range of needs of CMHA residents in the areas of health, education and social service. Such necessary services include: health and wellness services, education, social services, drug abuse prevention, training and employment, resident entrepreneurship, recreation and social activities and child care.

CMHA’s aim is to expose residents, especially youth and younger families, to the wealth of opportunities available to them in Greater Cleveland. In addition to making space available for partners to bring services on-site to CMHA residents, the Housing Authority reaches out to the Greater Cleveland community for new partners willing to help build bridges leading out of CMHA and into the community-at-large.

CMHA residents participate in activities offered by a broad range of Greater Cleveland arts, cultural, recreation and sports organization. These include: the Rock and Roll Hall of Fame, the Great Lakes Science Center, Case Western Reserve University, the Cleveland Indians, CAVS, Rockers and Browns, and the Cleveland Health Museum.

Traditional activities are planned for all CMHA residents, including annual events such as The Senior Jamboree Picnic, CMHA Health Fair and Annual Fun and Fitness Day which involves residents and employees of all ages in celebrating health through games and entertainment.

CMHA operates the Carl B. Stokes Social Services Mall as a "one-stop shopping" resource. Agencies represented at the Mall are: Care Alliance, Cleveland Public Schools, Central Family Resource Center, Project Safe, the CMHA Applications Office, the Progressive Action Council (PAC) and Resident Empowerment Organization (REO). The Mall is open to all residents in the surrounding neighborhood--not just CMHA residents.

Services available through Resident Services are:

• Job training / development and entrepreneurship training
• Family supportive and referral services
• Youth education and recreation services
• Senior socialization and supportive services
• HealthyCMHA - health and wellness
• Education
• Senior services
• Health services
• Substance abuse treatment

Also featured at the Social Services Mall is DJ’s Boutique, a project started by Vice Chairperson of CMHA’s Board of Commissioners, Doris V. Jones. The boutique offers clean, new or gently used clothing, bedding, household items, shoes, and even toiletries to both the general public and CMHA residents. The boutique operates from 10:00am to 2:00pm Monday through Friday.