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CUYAHOGA METROPOLITAN HOUSING AUTHORITY

An Equal Employment Opportunity Employer

Position Announcement
Title:
Case Manager
Job ID:
#20-128
Category:
Resident Services
Post Date:
10/13/2020
Close Date:
10/20/2020

 

GENERAL SUMMARY: Under the general supervision of the Director of Resident Services or designee, the incumbent plays a vital role in supporting sustainable communities and helping residents overcome barriers by working with residents to identify, prioritize, and address immediate needs. Refers families to programs, community-based service providers, and other community agencies for supportive services as needed.

KNOWLEDGE, SKILLS, AND ABILITIES

EDUCATION:

    Bachelor’s degree in Psychology, Sociology, Social Work, or closely related field required. LSW preferred.

EXPERIENCE:

    Three to five years’ experience providing case management services to low-income families. Extensive knowledge of community-based services and resources for families and children preferred.

SKILLS:

  • Ability to research and collect data and display critical thinking, thoughtful analysis, and resourcefulness in the performance of all duties.
  • Able to work effectively independently and with others to complete assignments accurately and in a timely manner.
  • Strong time and task management skills.
  • Well-organized, punctual, and a self-starter.
  • Professional oral and written communication skills.
  • Ability to respectfully and effectively interact with CMHA employees, residents, community partners, and the general public.
  • Possess proficiency in the MS Office suite.

OTHER:

  • Possession of a valid Ohio vehicle operator's license and insurability under agency policies.

The qualifications listed above are guidelines. Other combinations of education and experience that could provide the necessary knowledge, skill, and abilities to perform the job will be considered.

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