As some of you may have already heard, CMHA is upgrading the Applicant/Participant and Landlord Portals! The new portals will allow you to complete and submit electronic documents quickly and easily from any device. This will reduce the need to attend in-person appointments, provide convenience and save valuable time. Beginning August 31, 2021, the current Applicant/Participant and Landlord Portals will be suspended as we upgrade to our new portals. During this transition period, CMHA is not able to accept applications to our waitlists as we make this transition to upgrade to the new Applicant/Participant Portal. Please note, that these waitlists are not closed
and the ability to apply via the new Rent Café portal will be restored once the system is upgraded. If you are already registered for Rent Café and are on our perpetual waiting list, you will temporarily lose access to this account to modify your 2020-2021 voucher application. All applicants will be able to access Rent Café or apply for an account after the upgrade is completed. Please contact the Client Information Center at 216-431-1471 with any questions or email HCVPInquiry@cmha.net
. Stay tuned to register for our new Applicant/Participant and Landlord Portals coming soon!