CMHA is upgrading the Applicant/Participant and Landlord Portals!
As some of you may have already heard, CMHA is upgrading the Applicant/Participant and Landlord Portals! The new portals will allow you to complete and submit electronic documents quickly and easily from any device. This will reduce the need to attend in-person appointments, provide convenience and save valuable time. Beginning August 31, 2021, the current Applicant/Participant and Landlord Portals will be suspended as we upgrade to our new portals. During this transition period, CMHA is not able to accept applications to our waitlists as we make this transition to upgrade to the new Applicant/Participant Portal. Please note, that these waitlists are not closed and the ability to apply via the new Rent Café portal will be restored once the system is upgraded. If you are already registered for Rent Café and are on our perpetual waiting list, you will temporarily lose access to this account to modify your 2020-2021 voucher application. All applicants will be able to access Rent Café or apply for an account after the upgrade is completed. Please contact the Client Information Center at 216-431-1471 with any questions or email HCVPInquiry@cmha.net. Stay tuned to register for our new Applicant/Participant and Landlord Portals coming soon!
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Welcome to the CMHA Applicant/Participant Portal! This portal was created for you, our HCVP applicants and participants, so that you can quickly and easily send and retrieve information from the HCVP department.

Applicants will be able to complete various online forms, view wait list status, and more! Participants will also be able to complete various online forms, but you will also be able to view certification details and utility information, view your next recertification date, download a copy of your HAP contract, and more!

End of Security Deposit Credit Program - Updated January 19, 2021

The Cuyahoga Metropolitan Housing Authority (CMHA) prioritizes the health and safety of our communities and wants to ensure the well-being of all our employees, residents and partners. As the outbreak of COVID-19, commonly known as the novel coronavirus, continues to impact the greater Cleveland area, CMHA is taking extra precautionary measures. In an effort to minimize risk, until further notice, the following HQS inspections schedule adjustments will be made:

  1. Annual/biennial and Special Inspections:
    • CMHA will postpone annual/biennial and special inspections, until further notice.
  2. Emergency Inspection Requests:
    • If you currently occupy a home on the HCV Program and experience an emergency, please contact the CMHA Inspections Department by calling 216-431-1471 and selecting option 3. CMHA will continue to conduct emergency health and safety related HQS inspections.

Questions? The HCV program's HQS inspections team can be reached (during office hours for staff located at 8120 Kinsman Road) at 216-431-1471 by selecting option 3.

CMHA Drop Box

The Cuyahoga Metropolitan Housing Authority (CMHA) is pleased to announce that a secure document drop box was installed to conveniently drop off documents at CMHA. The drop box is located in the vestibule area inside the main entrance doorway at the CMHA Campus at 8120 Kinsman Road, Cleveland, Ohio 44104. There is a sign on the wall that identifies the drop box. We hope this drop box will make it more convenient for applicants and participants to submit documents to the housing authority and decrease the in-office wait time. CMHA staff will regularly be picking up the contents of the drop box throughout the day, Monday through Friday.

Acceptable documents to place in the Drop Box include:

  • Voucher Extension Requests
  • Informal Review Requests
  • Hearing Requests
  • Reasonable Accommodation Requests
  • Address/Phone Number Updates
  • Required Doc Drop Off Information
  • Temporary Address Forms
  • FSS Applications
  • Cancelation of Port Requests
  • Informal Rent Review Information

Please let us know if you have any further questions and we thank you for your participation in our Housing Choice Voucher Program.

  • Housing Choice Voucher Program Dropbox: Submit completed applications, documents such as birth certificates, social security cards and ID cards.
  • RFTA Dropbox: Submit Request for Tenancy Approval (RFTA) Packets which contains information about the tenant, property and landlord in order to get the HCVP process started.
  • Low Income Public Housing Dropbox: Submit completed applications for housing and rent payments.

CMHA Drop Box

Case Worker Lookup

Starting Your Housing Search?

Use LikelyHoods

Learn about the diverse neighborhoods Cleveland has to offer. Clicking on a neighborhood will provide you with more information about it.

Stuck in your search? Click the icon in the lower right corner of the site to enter discovery mode. From here, you can click on the map to show us areas you’ve already been looking for housing. LikelyHoods will take these places and suggest similar neighborhoods for you to explore.

www.likelyhoods.com (external site link)

After finding a neighborhood you like, head over to www.AffordableHousing.com (external site link) or a similar site to look for available housing in that area.

2018 HCVP Lottery Winners

If you received a notification that you were selected in the 2018 HCVP Lottery, please enter the information requested below and click the Verify Number button.