Contact Information

Cuyahoga Metropolitan Housing Authority

8120 Kinsman Road

Cleveland, Ohio 44104-3101

Telephone: (216) 348-5000

Fax: (216) 348-4925

Hours: Monday - Friday 8 a.m. to 5 p.m.

CMHA Police Department

5715 Woodland Avenue

Cleveland, Ohio 44104

Emergency: (216) 391-CMHA (2642)

Non-Emergency: (216) 426-7760

Emergency Work Order Number

(216) 432-5522

 

Non-Emergency Work Order Number

(216) 271-2158

CMHA Hotline Numbers
CMHA Exterminations Hotline (216) 271-2500
Client Information Center For the Housing Choice Voucher Program (216) 431-1471
CMHA Senior Hotline (216) 271-2424
CMHA Resident Hotline (216) 271-2735
Internal Audit Hotline For reporting fraud, waste, and abuse (216) 271-3200

For public requests, please contact Cortney Crockett, Marketing and Communications Director at crockettc@cmha.net or (216) 271-2065. Click here to view CMHA's Public Records Policy

Housing Choice Voucher Program
Supervisor (Applications - Special Programs and Tenant Based) Kimberly Harris (216) 271-2465
Deputy Director – Inspections Chanel Starks (216) 271-2116
Supervisor of HCVP Recertifications, Administration Donna Brooks (216) 271-2779
Supervisor of HCVP Recertifications, Operations Sharon Carrington (216) 271-2555
FSS Manager (Operations) Ana Santiago (216) 271-2125
Deputy Director of Finance Bo Truett (216) 271-2811
Customer Service Supervisor Dianaly Martinez (216) 271-2537
Administrative Affairs Lisa Willis (216) 271-2583
Administrative Affairs Jonevette Frost-Patterson (216) 271-2468
HCVP Administrator Rita James (216) 271-2999
Special Assistant to the HCVP Director Charlotte Butler (216) 271-2446
Supervisor of HCVP Recertifications Navina Wilder (216) 271-2571
HCVP Contracting Supervisor Analesa Dudley (216) 271-2569
HUD VASH Operations Specialist Jose Lopez (216) 271-2824
Occupancy Manager Danita Hicks (216) 271-2621
Public Housing
Title Estate Contact Phone Fax
Regional Deputy Director

Lisa Lindsay

 (216) 348-5064 (216) 348-5067
Regional Deputy Director Schelsey Parker (216) 348-5124 (216) 771-1110
Regional Deputy Director Darlene Sledge (216) 231-6432 (216) 795-1588
Regional Deputy Director Tamara Jones (216) 271-2580 (216) 441-8430
Senior Asset Management Administrator Small Scattered/Riverview Replacement Pamela Bradley (216) 348-5155 (216) 348-4924
Senior Asset Management Administrator Downtown Terry Foster (216) 348-1393 (216) 348-1213
Senior Asset Management Administrator Outhwaite Denise Poe (216) 432-3840 (216) 432-3882
Senior Asset Management Administrator King Kennedy Henry Price (216) 432-3600 (216) 432-3449
Applications

 

 Robert Masseria (216) 271-2243 (216) 348-4925
Executive Team
Title Department Contact Phone Fax
Chief Executive Officer Executive Office Jeffery K. Patterson (216) 348-5911 (216) 348-4925
Chief of Staff/Special Counsel to the CEO Executive Office Jeffrey Wade (216) 348-5911 (216) 348-4925
Executive Administrative Officer/Board Liaison Executive Office Carla Haren (216) 348-5911 (216) 348-4925
Executive Assistant to the Chief of Staff Executive Office Iris Cartagena (216) 348-5911 (216) 348-4925
Deputy General Counsel Legal Affairs Jennifer Rieker (216) 271-2875 (216) 348-1379
Chief of Police Police and Safety Andrés González (216) 426-7760 (216) 361-3728
Chief Financial Officer Finance Tami Marinella (216) 271-2757 (216) 432-5459
Director Conventional Affordable Housing Aaron Cooper (216) 271-3088 (216) 348-4925
Director Multi-Family Affordable Housing Sharhonda Greer (216) 271-3079 (216) 348-4925
Director Housing Choice Voucher Program Heather Gaines (216) 271-2742 (216) 348-4925
Director Policy, Planning and Housing Mobility Dorivette Nolan (216) 271-3090 (216) 348-4925
Director Compliance Mark Hunt (216) 271-2250 (216) 432-5908
Director Internal Audit Elliott DeVan, Jr. (216) 271-2113 (216) 271-2670
Director Research & Program Analysis Claire Russ (216) 348-3010 (216) 348-4925
Director Human Resources Betsy McCafferty (216) 348-5030 (216) 348-8236
Director Information Technology Donald Butler (216) 271-2292 (216) 271-2296
Director Marketing and Communications Cortney Crockett (216) 271-2065 (216) 432-5907
Director Modernization and Development Michael Shea (216) 271-2701 (216) 432-4925
Director Property Maintenance Ronald King (216) 271-3039 (216) 432-5459
Director Resident Services Kristie Groves (216) 271-3072 (216) 344-7538

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