Novel Coronavirus (COVID-19) Information

The Cuyahoga Metropolitan Housing Authority (CMHA) prioritizes the health and safety of our communities and wants to ensure the well-being of all our employees, residents and partners. As the outbreak of COVID-19, commonly known as the novel coronavirus, continues to impact the greater Cleveland area, CMHA is taking extra precautionary measures to limit in-person interactions as recommended by the Centers for Disease Control and Prevention. To continue that commitment and offer the most protection against spread of the virus, the management offices, CMHA’s Administrative Campus, Community Rooms and Community Centers, Playgrounds and Splash Parks will remain closed to the public. CMHA staff will be available for calls, emails, inquiries and limited Work Orders - Monday through Friday, 8 a.m. to 5 p.m. During this time we ask for your patience in our response time. Seniors needing assistance are encouraged to call CMHA’s Senior Hotline at 216-271-2424 and all CMHA residents are encouraged to call the Resident Hotline at 216-271-2735. For updated information, visit or follow CMHA on Facebook and Twitter.

Press Releases

Implemented Actions For Public Housing Residents

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Implemented Actions For Housing Choice Voucher Participants

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Frequently Asked Questions

COVID-19 Frequently Asked Questions

Symptoms & Testing

Additional Resources

The Centers for Disease Control and Prevention have published a video outlining simple steps for infection prevention and good hygiene to help prevent the spread of coronavirus


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The Cuyahoga Metropolitan Housing Authority (CMHA) is committed to the welfare of the families we serve. While new details continue to emerge regarding the Coronavirus, also known as COVID-19, it is important that we stay informed and take necessary steps to keep ourselves, our families, and the community healthy and safe.

The Centers for Disease Control and Prevention (CDC) recommends taking the following precautions:

  • Avoid close contact with people who are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash
  • Avoid touching your eyes, nose, and mouth
  • Clean and disinfect frequently touched objects and surfaces
  • Stay home when you are sick, except to get medical care
  • Wash your hands often with soap and water for at least 20 seconds

The Ohio Department of Health has opened a call center to answer questions regarding Coronavirus and update you about the risk in Ohio. Licensed nurses and infectious disease experts are available to answer your questions 7 days a week from 9 a.m. to 8 p.m. and can be reached at 1-833-4-ASK-ODH (1-833-427-5634). You can also get the latest updates and information by visiting the CDC's Information Page for the coronavirus at

CMHA will continue to monitor CDC and Public Health Department recommendations for the safety of our families and the community.


Jeffery K. Patterson
Chief Executive Officer