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Phone: (216) 431-1471
Fax: (216) 271-4111
If you do not have an email address, you can still create an account using a login ID. A login ID can be any word you choose.
If another user is already using the same login ID you enter, you will be shown a message that the login ID is already being used. You must then enter a different login ID to continue.
To create your account without using an email address, enter the login ID you would like to use in the Email Address/Login ID box.
New Landlords: You will not be able to register on the portal until after you have received your first HAP check.
Please enter the following information to create your account:
This section allows you to select your password recovery questions in the event that you forget your password.