Contact Us


Cuyahoga Metropolitan Housing Authority
8120 Kinsman Road, Cleveland, OH 44104-3101
Hours: Monday - Friday, 8 a.m. to 5 p.m.
Phone: 216.348.5000
Fax: 216.348.4925

CMHA Police Department
5715 Woodland Avenue, Cleveland, OH 44104
Emergency: 216.391.CMHA (2642)
Non-Emergency: 216.426.7760

Emergency Work Order Number
216.432.5522

Non-Emergency Work Order Number
216.271.2158


Submit an Online Inquiry

Ask a General Question
Client Information Center
216.431.1471 opt. 1  

Report Fraud
Internal Audit Hotline
216.271.3200  

Make a Public Records Request
RJ Roberto, Deputy General Counsel
216.271.2884 robertor@cmha.net

Make a Media Inquiry
Lissette Rivera, Director of External Affairs & Community Partnerships
216.271.2442 riveraL@cmha.net

Ask about a Reasonable Accommodation
Reasonable Accommodations Team
216.271.2996 ra@cmha.net

Get Help with Technology
Digital Inclusion Team
216.478.9993 hammerm@cmha.net

For Applicants

Ask about Voucher Applications
HCVP Applications Team
216.431.1471 opt. 6  

Ask about CMHA Property Applications
CMHA Properties Applications Team
216.361.3700  

For Voucher Holders

Get Help with Inspections
Inspections Team
216.271.4002 inspections@cmha.net

Get Help with Your Annual Recertification
Client Information Center
216.431.1471 opt. 1  

For CMHA Residents

Find your property's management office phone number here.

Call in an Emergency Work Order
Emergency Work Order Line
216.432.5522  

Call in a Non-Emergency Work Order
Non-Emergency Work Order Line
216.271.2158  

Get Help with Pest & Rodent Removal
CMHA Exterminations Hotline
216.271.2500  

Get Connected with Senior Resources
CMHA Senior Hotline
216.271.2424  

Get Connected with Resources
CMHA Resident Hotline
216.271.2735  

For Landlords

Ask About Becoming a Landlord Partner
Aleksandra Tyler, Mobility & Landlord Outreach Coordinator
216.271.2599 tylera@cmha.net

Get Help with HAP Payments
Housing Choice Voucher Finance Staff
216.271.2495 financehcvp@cmha.net

Get Help with Inspections
Inspections Team
216.271.6002 inspections@cmha.net