Contact Us


Cuyahoga Metropolitan Housing Authority
8120 Kinsman Road, Cleveland, OH 44104-3101
Hours: Monday - Friday, 8 a.m. to 5 p.m.
Phone: 216.348.5000
Fax: 216.348.4925

CMHA Police Department
5715 Woodland Avenue, Cleveland, OH 44104
Emergency: 216.391.CMHA (2642)
Non-Emergency: 216.426.7760

Emergency Work Order Number
216.432.5522

Non-Emergency Work Order Number
216.271.2158


Submit an Online Inquiry

Ask a General Question
Client Information Center
216.431.1471 opt. 1  

Report Fraud
Internal Audit Hotline
216.271.3200  

Make a Public Records Request
RJ Roberto, Deputy General Counsel
216.271.2884 robertor@cmha.net

Make a Media Inquiry
Lissette Rivera, Director of External Affairs & Community Partnerships
216.271.2442 riveraL@cmha.net

Ask about a Reasonable Accommodation
Reasonable Accommodations Team
216.271.2996 ra@cmha.net

Get Help with Technology
Digital Inclusion Team
216.478.9993 hammerm@cmha.net

For Applicants

Ask about Voucher Applications
HCVP Applications Team
216.431.1471 opt. 6  

Ask about CMHA Property Applications
CMHA Properties Applications Team
216.361.3700  

For Voucher Holders

Get Help with Inspections
Inspections Team
216.271.4002 inspections@cmha.net

Get Help with Your Annual Recertification
Client Information Center
216.431.1471 opt. 1  

Get Help with Violence Against Women Act Submission
Shileyla Ramirez, HCVP Administrative Affairs Coordinator
216.271.2498 ramirezs@cmha.net

For CMHA Residents

Find your property's management office phone number here.

Call in an Emergency Work Order
Emergency Work Order Line
216.432.5522  

Call in a Non-Emergency Work Order
Non-Emergency Work Order Line
216.271.2158  

Get Help with Pest & Rodent Removal
CMHA Exterminations Hotline
216.271.2500  

Get Connected with Senior Resources
CMHA Senior Hotline
216.271.2424  

Get Connected with Resources
CMHA Resident Hotline
216.271.2735  

Get Help with Violence Against Women Act Submission
Jenise Robinson, Special Assistant to the Housing Chief
216.271.2645 robinsonje@cmha.net

For Landlords

Ask About Becoming a Landlord Partner
Aleksandra Tyler, Mobility & Landlord Outreach Coordinator
216.271.2599 tylera@cmha.net

Get Help with HAP Payments
Housing Choice Voucher Finance Staff
216.271.2495 financehcvp@cmha.net

Get Help with Inspections
Inspections Team
216.271.6002 inspections@cmha.net